Privacy policy

Alusmart B.V. based in Best at Industrieweg 202 (5683 CH) is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

Alusmart B.V.
https://alusmart.nl
info@alusmart.nl
+31 (0)85 200 8002

Personal data we process

Alusmart B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

  • First and lastname
  • E-mail address
  • Data about your activity on our website

What are personal data

Personal data is any data that can be traced back to a person. Examples include names, addresses, telephone numbers and account numbers. Sometimes we aggregate or anonymise personal data so that it is no longer traceable to individuals.

What personal data do we collect and what do we use it for?

Personal data can be divided into categories. We use NAW and contact data. These are first names, initials, surname, gender, address, postcode, place of residence, e-mail address, telephone number and date of birth. We use this data for:

  • To send requested (free) downloads or deliver an order via our website.
  • To process your order and inform you of its progress.
  • To process your subscription to our mailing.
  • To communicate with you by sending digital newsletters.
  • To communicate with you about your request for an introductory meeting or interest in one of our services.
  • To answer your questions by e-mail or telephone.
  • To research the quality of the services of Alusmart B.V..
  • Customer service

The processing of this data is necessary for performing or entering into an agreement or fulfilling a legal obligation.

Cookie declaration

Alusmart B.V. uses cookies from Google Analytics for website measurements. This only sees which pages are visited, no statistics or data are stored about the visitor.

Do we share data with other parties?

Alusmart B.V. never shares personal data without consent unless required by law. We only pass on the data you provide to third parties if this is necessary for the delivery of the products you have ordered, or services you have requested. This is, for example, a postal company that collects, transports and delivers mail. These organisations receive only the necessary data, such as the address and possibly a telephone number or e-mail address for making an appointment.

Alusmart B.V. ensures that the data exchange falls within the legal frameworks. This includes organisational and technical measures taken to ensure customers’ privacy.

How we secure personal data

Alusmart B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service team or via Alusmart B.V..

How long do we keep personal data

Alusmart B.V. will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected.

View, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Alusmart B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@alusmart.nl. To ensure that the request for access is made by you, we ask you to send a copy of your proof of identity with the request.

In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Alusmart B.V. would also like to inform you that you have the opportunity to submit a complaint to the national supervisory authority, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.